This Virtual Assistant Service Agreement (“Agreement”) is entered into between V Leads Services LLC (“Company”) and **Client”) as of the date of execution.

1. Scope of Services

The Company agrees to provide comprehensive virtual assistant, prospecting, administrative, CRM, marketing support, and business management assistance designed to support the Client’s day-to-day operations and business growth.

Under the Premium Plan, the Client will receive:

• 10 hours of support per day, Monday through Saturday
• Prospecting and outbound calling
• Administrative tasks
• Weekly performance reports
• Phone and email support
• Dedicated team of Virtual Assistants
• Expired and FSBO listing prospecting
• CRM management
• Dedicated account manager
• Advanced lead nurturing campaigns
• Social media management
• Website management
• General business support and other reasonable tasks within the agreed scope

2. Payment Terms

1. The Client agrees to pay $2,000 per month for the services provided under this Agreement.
2. The monthly service fee is payable in advance unless otherwise agreed to in writing by both parties.
3. The monthly fee covers the services and service hours specifically described in this Agreement.
4. Services outside the agreed scope may be subject to additional fees upon the Client’s prior approval.

3. Service Hours

1. Services will be provided Monday through Saturday, for up to 10 hours per day.
2. The specific working schedule may be mutually agreed upon by the Company and Client.
3. Unused service hours do not automatically roll over to the following month unless otherwise agreed in writing.
4. Service hours are intended for legitimate business-related activities within the agreed scope.

4. Prospecting and Lead Nurturing

The Company may assist with prospecting activities, including expired listings, FSBO opportunities, outbound calls, follow-ups, and lead nurturing campaigns.

The Company does not guarantee a specific number of leads, appointments, listings, transactions, closings, or revenue unless expressly agreed to in a separate written agreement.

5. CRM Management

The Company may assist with:

• Updating and maintaining CRM records
• Organizing prospect information
• Recording follow-up activities
• Updating lead statuses
• Scheduling follow-ups
• Managing relevant prospect pipelines

The Client is responsible for providing appropriate CRM access and instructions.

6. Social Media Management

The Company may assist with routine social media management, including content scheduling, posting, basic engagement, and administrative social media tasks, based on the Client’s instructions and approved strategy.

The Client remains responsible for approving content, branding, claims, and materials before publication when required.

7. Website Management

The Company may provide routine website management and administrative support, including content updates, basic changes, posting, and other agreed website-related tasks.

Major website development, redesigns, custom programming, hosting, paid software, advertising costs, or third-party services are not included unless separately agreed upon in writing.

8. Dedicated Account Manager

The Client will have access to a designated account manager who will coordinate services, communicate priorities, monitor workflow, and assist with service-related concerns.

9. Weekly Performance Reports

The Company will provide weekly performance reports summarizing relevant activities, prospecting efforts, follow-ups, and other applicable work completed during the reporting period.

10. Client Responsibilities

The Client agrees to:

1. Provide accurate information, instructions, materials, and account access necessary to perform the services.
2. Provide timely feedback and approvals.
3. Maintain access to required third-party platforms and software.
4. Ensure that all information supplied to the Company is accurate and legally permissible to use.
5. Cooperate with the Company to establish reasonable goals and priorities.

11. Confidentiality

Both parties agree to maintain the confidentiality of proprietary, business, customer, login, financial, and other confidential information shared during the course of this Agreement.

Neither party shall disclose confidential information to any third party without the written consent of the other party, except where disclosure is required by law.

12. Service Limitations

The Company will provide the services listed in this Agreement using commercially reasonable efforts.

The Company does not guarantee specific business results, including but not limited to:

• A specific number of leads
• Appointments
• Listings
• Sales
• Closings
• Revenue
• Conversion rates

Results may vary based on the Client’s market, pricing, offer, follow-up process, availability, prospect response, and other factors outside the Company’s control.

Third-party platform outages, account restrictions, policy changes, technical issues, or circumstances beyond the Company’s reasonable control may affect service delivery.

13. Holiday Observance

V Leads Services LLC will observe applicable national public holidays in the United States. Support and services may be delayed or paused on these days, with timelines adjusted accordingly.

If the Company intends to take additional time off outside of recognized holidays, the Client will be notified in advance whenever reasonably possible.

14. Payment Authorization

By submitting payment for this plan, the Client authorizes V Leads Services LLC to process the agreed monthly service fee through its secure payment processor.

The Client understands that payment information may be entered directly through the payment processor’s secure platform and is not intended to be stored or handled directly by V Leads Services LLC.

15. Agreement Duration and Cancellation

1. This Agreement operates on a monthly service basis.
2. Either party may request cancellation by providing written notice according to any cancellation period mutually agreed upon by the parties.
3. Fees for services already provided or for the applicable billing period are not refundable unless otherwise agreed in writing.
4. Any outstanding amounts owed to the Company remain payable following cancellation.

16. Entire Agreement

This Agreement constitutes the entire understanding between the parties regarding the services described herein and supersedes all prior discussions, negotiations, or agreements, whether written or verbal, relating to the same subject matter.

IN WITNESS WHEREOF

The parties acknowledge that they have read, understood, and agreed to the terms of this Agreement.