VIRTUAL ASSISTANT SERVICE AGREEMENT — STANDARD PLAN
This Virtual Assistant Service Agreement (“Agreement”) is entered into between V Leads Services LLC (“Company”) and **Client”) as of the date of execution.
1. Scope of Services
The Company agrees to provide virtual assistant and business support services designed to assist the Client with prospecting, administrative work, communication, and day-to-day business operations.
Under the Standard Plan, the Client will receive the following services:
- 5 hours of support per day, Monday through Saturday
- Prospecting and outbound calling
- Administrative and business support tasks
- Weekly performance reports
- Phone and email support
- Assistance with routine tasks assigned by the Client within the agreed scope of services
2. Payment Terms
- The Client agrees to pay $1,000 per month for the services provided under this Agreement.
- The monthly service fee is payable in advance unless otherwise agreed to in writing by both parties.
- The monthly fee covers the services and hours specifically listed in this Agreement.
- Any services outside the agreed scope may require an additional fee, subject to the Client’s prior approval.
3. Service Hours
- Services will be provided Monday through Saturday, for up to 5 hours per day.
- The specific working schedule may be mutually agreed upon by the Company and Client.
- Unused service hours do not automatically roll over to the following month unless agreed to in writing.
- Service hours are intended for business-related tasks within the agreed scope.
4. Client Responsibilities
The Client agrees to:
- Provide accurate information, instructions, access, and materials reasonably required to perform the services.
- Provide timely feedback and instructions.
- Ensure that any accounts, CRM systems, software, phone numbers, email accounts, or other platforms required for the services are accessible to the Company.
- Respond promptly when approval or clarification is required.
5. Weekly Performance Reports
The Company will provide the Client with a weekly performance report summarizing relevant activities completed during the applicable service period.
6. Support
The Client will receive phone and email support regarding the services provided under this Agreement during the Company’s normal operating hours.
7. Confidentiality
Both parties agree to maintain the confidentiality of proprietary, business, customer, login, financial, and other confidential information shared during the course of this Agreement.
Neither party shall disclose confidential information to any third party without the written consent of the other party, except where disclosure is required by law.
8. Service Limitations
This Agreement covers only the services specifically listed in the Standard Plan.
The Company does not guarantee a specific number of appointments, leads, sales, closings, or revenue unless expressly stated in a separate written agreement.
Results may vary based on the Client’s market, offer, follow-up, lead quality, availability, and other factors outside the Company’s control.
9. Holiday Observance
V Leads Services LLC will observe applicable national public holidays in the United States. Support and services may be delayed or paused on these days, with timelines adjusted accordingly.
If the Company intends to take additional time off outside of recognized holidays, the Client will be notified in advance whenever reasonably possible.
10. Payment Authorization
By submitting payment for this plan, the Client authorizes V Leads Services LLC to process the agreed monthly service fee through its secure payment processor.
The Client understands that payment information may be entered directly through the payment processor’s secure platform and is not intended to be stored or handled directly by V Leads Services LLC.
11. Agreement Duration and Cancellation
- This Agreement operates on a monthly service basis.
- Either party may request cancellation by providing written notice according to any cancellation period mutually agreed upon by the parties.
- Fees for services already provided or for the applicable billing period are not refundable unless otherwise agreed in writing.
- Any outstanding amounts owed to the Company remain payable following cancellation.
12. Entire Agreement
This Agreement constitutes the entire understanding between the parties regarding the services described herein and supersedes all prior discussions, negotiations, or agreements, whether written or verbal, relating to the same subject matter.
IN WITNESS WHEREOF
The parties acknowledge that they have read, understood, and agreed to the terms of this Agreement.